Glossary
INFINTERA GLOSSARY
A
API Integration
The process of connecting third-party services (e.g., billing, CRM, or tracking systems) to enable seamless data exchange and automation.
Account Authentication
Security process used to verify a user’s identity through passwords, OTPs, or multi-factor authentication (MFA).
B
Bandwidth Allocation
The distribution of available network capacity among users or devices to ensure stable performance.
Broadband Internet
High-speed internet access that is always on and faster than traditional dial-up connections.
C
Contract Buyout
A service where a provider may cover early termination fees when switching from another provider.
Customer Premises Equipment (CPE)
Devices like routers, modems, or set-top boxes installed at the user’s location.
D
Data Cap
A limit on the amount of data a user can consume within a billing cycle.
Dynamic IP Address
An IP address that changes periodically and is assigned automatically by the network.
E
Ethernet
A wired networking technology used for fast and stable internet connections.
F
Fiber-to-the-Home (FTTH)
A broadband network architecture that uses fiber-optic cables directly to the user’s residence.
Fair Usage Policy (FUP)
A policy that may limit speed after excessive data usage to ensure fair access for all users.
G
Gateway
A device that connects different networks and enables communication between them.
H
Hybrid Network
A network that combines fiber, cable, and wireless technologies to deliver services.
I
IP Address (Internet Protocol Address)
A unique identifier assigned to each device connected to a network.
ISP (Internet Service Provider)
A company that delivers internet services to consumers and businesses.
L
Latency (Ping Time)
The time it takes for data to travel from the source to the destination, measured in milliseconds (ms).
Load Balancing
The process of distributing network traffic across multiple servers to ensure reliability and performance.
M
Mesh Wi-Fi System
A network setup using multiple nodes to provide seamless and extended wireless coverage.
Multi-Device Support
The capability of a network to handle multiple connected devices without performance loss.
N
Network Uptime
The percentage of time a service is operational and accessible (e.g., 99.9% uptime).
Network Congestion
A situation where too many users are using the network simultaneously, leading to slower speeds.
O
OTT (Over-the-Top) Services
Streaming platforms delivered via the internet without traditional cable or satellite (e.g., Netflix, YouTube).
P
Packet Loss
When data packets fail to reach their destination, causing lag or buffering.
Plan Tier
Different levels of service offerings based on speed, features, or pricing.
Port Forwarding
A networking technique that allows external devices to access services on a private network.
Q
QoS (Quality of Service)
A technology that prioritizes certain types of traffic (e.g., video calls, gaming) for better performance.
R
Router Configuration
The setup and management of router settings for optimal performance and security.
S
Service Level Agreement (SLA)
A formal agreement defining service standards like uptime, speed, and support response times.
Static IP Address
A fixed IP address that does not change, often used for servers or business applications.
Symmetrical Speed
Equal upload and download speeds, commonly offered in fiber internet.
T
Throughput
The actual speed at which data is successfully transferred over a network.
Triple Play Service
A bundled offering that includes internet, TV, and phone services.
U
Upload/Download Ratio
The comparison between upload and download speeds in a connection.
Unlimited Bandwidth
A plan that allows unrestricted data transfer without throttling under normal usage.
V
VoIP (Voice over Internet Protocol)
Technology that allows voice calls to be made over the internet instead of traditional phone lines.
W
Wi-Fi 6
The latest generation of Wi-Fi technology offering faster speeds, lower latency, and better device handling.
Wireless Interference
Signal disruption caused by other electronic devices or networks.